I called to make an appointment, and they were able to get me in the same day. I asked if they took my insurance and they did, receptionist asked for me to send her my insurance info so she could verify. She did not call me back so I assumed all was okay. We get there at the time allotted me, I drive from West El Paso by Coronado only for her to tell me my insurance wouldn't cover cause this Dr. was not a provider. She didn't have the decency to call and let me know. If she would have called me I would have cancelled my appointment and not drive so far for nothing.
prior to me showing up for an appointment, i asked if they accepted medicaid and they told me yes . when i arrived i was “greeted” by a rude receptionist, who told me they dont accept my insurance. wish i was informed before scheduling an appointment.
Back Therapy much needed was a success Recommend there very professional.
Great personnel and always working on a timely manner.very professional
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